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Frequently asked questions
Our online shop offers a collection of authentic K-beauty skincare, hair and body care. Directly imported from South Korea. We stock a full range of products, including moisturizers, toners, facial cleansers, and hair care items, ensuring immediate availability of all your Korean skincare and beauty needs.
You can reach our customer support team by Whatsapp +962799000681, or direct msg us on our Instagram page. Our dedicated team is available 24/7 to assist with any inquiries or issues.
Our return policy is designed for your convenience and satisfaction. If you are not completely happy with your purchase, we offer immediate returns at the point of delivery.
You are welcome to inspect your items when the delivery personnel arrives at your door. If you choose to return any product immediately at that time, simply hand it back to the delivery agent, and we will process your return accordingly. This ensures a seamless and hassle-free shopping experience.
The standard delivery fee for all orders is 2 JOD
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